Terms & Conditions

 

General

  1. 1.) You must be 18 or older to try, purchase, or use these products.
  2. 2.) The customer acknowledges that nicotine is an addictive, potentially habit forming substance and may adversely affect circulatory and/or pulmonary function. Any nicotine containing products that are sold or resold by Steamer's Paradise Corp are designed to deliver a similar pharmacological and physiological experience as compared to a cigarette and with a similar impact on health. If any side effects, or possible side effects are experienced, use of the product should be ceased immediately and a physician consulted.

Shipping

  1. 1.) We provide free DHL shipping on all domestic orders with a minimum Grand Total of $50 USD (EUR 50,00).
  2. 2.) Orders that have selected the DHL free or DHL Flat Rate shipping option are shipped with a delivery goal of 2 - 3 business days based on delivery estimates provided by DHL. This does not include processing time, which is under 24 hours ( business days ), with the exception of back ordered items which will be filled and shipped promptly upon inventory availability.
  3. 3.) Expedited shipping options are available for domestic orders with DHL. Prices will vary depending on geographical location. Orders placed after 1:00 PM on business days will not ship until the following business day. Orders placed on weekends will not start processing until Monday.
  4. 4.) International shipping rates and delivery times may vary. All international orders ship via DHL. Estimates are available during checkout when purchasing on www.steamersparadise.us.
  5. 5.) When shipping internationally, we are not responsible for knowing the Customs Policies of the countries you select to ship our product to. Shipping costs will not be included in the refund if your order does not pass inspection at the point of entry and is returned to, Steamer's Paradise Corp Online, the sender. In addition, we are not responsible for any exchange rate fees you might incur due to refunding your order.
  6. 6.) We are not responsible for items lost in transit, items sent to the wrong address, nor international fees charged by your country or third parties.
  7. 7.) Missing and damaged items must be claimed within 7 days of "Delivered" status update via the tracking information.

Warranty

    1. 1.) All devices are covered by a one year limited warranty. Our limited warranty covers manufacturing defects ONLY. Usage based defects are issues caused by mistreatment and/or misuse of products. The following examples are NOT included in the warranty. Usage based defects include, but are not limited to: - Devices that have dropped. - Devices that have been crushed. - Devices that have suffered damage from e-liquid leaking into the unit. - Devices that have been exposed to water. - Bent devices/atomizers. - Damage to products due to user negligence.
    2. 2.) All sales on E-liquids and products are final without exception; With e-liquids, taste is subjective, therefore e-liquids that have been opened and/or used can not be exchanged for another flavor or returned.
    3. 3.) Customers are responsible for return shipping unless they have been sent the wrong product.

Questions pertaining to anything in our terms of service may be sent to this address for assistance: info@steamersparadise.com